UK orders are completely FREE of charge and are sent via First Class Royal Mail. If your order hasn’t arrived within 10 working days please get in touch. If you would like your order to be trackable please contact us before ordering and we will adjust the postage cost for you.
International delivery costs £4.00 and is sent via Royal Mail Airmail. This will take approx. 14-28 days to reach you. If your order hasn’t arrived within 28 days please contact us. If you would like your order to be trackable please contact us before ordering and we can adjust the postage cost for you. Please note that International orders may be subject to customs charges out of our control.
If you should wish to return or exchange an item please get in touch using the contact page and let us know your name, order number and reason. We always try our best to resolve problems quickly and with minimum hassle. We will happily replace an item or arrange a refund if the item is faulty. The item will need to be returned within 7 days in its original, unworn condition. For hygiene reasons we are unable to accept returns on earrings. Please retain your payment confirmation email as this acts as your receipt.
Your order will arrive carefully packaged in pretty and presentable wrapping. We will happily include a message for a gift recipient upon request free of charge. Please use the contact page to message us when placing your order if you would like this option.
To ensure your item arrives on time, last order dates for Christmas: UK (15th December
) Europe and USA (5th December)
Rest of the World (1st December)